Testimonials and References
I believe I do a great job, but here are some positive comments I have received from managers and clients:
"David is a pleasure to deal with - I have always found him to be cheerful, friendly, polite and extremely helpful. He is diligent in responding to requests and understands the importance of good customer service. He is enthusiastic and ready to come forward with new ideas, and works to find solutions to problems."
- Myfanwy Barrett, Corporate Director of Finance, Harrow Council
"I have worked with David for 5 years and have managed him in a variety of roles.Currently as Service desk team leader he has improved & maintained SLA performance in the upper quartile. He is an excellent manager who has brought the best out of his team and even opened my eyes to new techniques in man management. This is not however Davids main strength he is process driven and really should be a business analyst. I would highly recommend him."
- Winston Andrews, Service Delivery Manager, Liberata (this reference is available on LinkedIn)
"David worked for Harrow Council for over 20 years and made a valued contribution to the development of the IT service, through the design and support of a wide range of business systems, the councils middleware platform, improving the resiliency of the council's data centre and latterly managing the service desk function. David has exceptional analytical expertise and a precious approach to his work and he would be an asset to any organisation."
- Carol Cutler, Director of Busness Transformation and Customer Services, Harrow Council (this reference is available on LinkedIn)
"David was a very successful team manager who inspired his staff and organised a very successful IT Service Desk operation. He also has excellent business analyst skills and the ability to flex his various skills to meet different role requirements."
- Peter Malcolm, HR Consultant at Arvato Public Sector Ltd (this reference is available on LinkedIn)
"I have known Mr Grewcock for nearly a year in his capacity as the IT Services Team Leader at Harrow Council. I had an opportunity to work with him and his team during my employment as in Interim Project Manager, managing the Corporate Printer Replacement Program. I have always found him to be cooperative and accommodating in all instances.
His team members and colleagues have always spoken very highly of him. He is highly regarded within the Council for his strong work ethic, professionalism and personal attributes.
He has managed to keep his team motivated and in good spirits to deliver a world-class service at a time when IT requirements are always changing and evolving within the Council in response to developing technology and policies.
His weekly news update, included planned events, following weeks schedule, team whereabout and a thought for the week. His ability to communicate and keep everyone informed was highly regarded and appreciated. Thought for the week was always thought provoking and often led to purposeful reflections.
He has qualities of being a good listener and strategic thinker, combinations in a manager that have gained him the respect and loyalty of his team. I have always found him to be a supportive and helpful colleague and consider it a privilege to have worked with him and sharing ideas.
I can highly recommend David Grewcock and believe him to be an asset to any organisation. I wish him all the best in his future career and am confident that he will go on to inspire, motivate and support others in the way that he did so successfully at Harrow Council."
- Harita Advani, IT Project Manager
"Many thanks for your professionalism and support over the years, it has always been appreciated."
- Ian Edwards, SAP System Manager, Harrow Council
"Can I just say how much I've valued your calm efficiency dealing with IT matters over the many years we've worked with you. You always brought a professionalism to the task, and there was never any sense of a hidden agenda, which we have always appreciated."
- Nikki Copleston, Libraries Service Manager, Harrow Council
For details of managers to contact for work references, please email me.
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