Date | Qualification | Benefits for you |
|
| July 2011 | Diploma in Basic Psychology | As I find that the majority of my work is in communicating with people, I took the opportunity to take a more formal approach to understanding people |
|
| December 2009 | NVQ Level 3 Customer Services | I possess a knowledge of what makes good customer service from a management perspective |
|
| August 2008 | Diploma in Management Studies | This qualification confirms I can make recommendations for good strategic management |
|
| August 2006 | Certificate in Management Studies | I understand what is needed for strong middle management |
|
| October 2004 | Registered Practitioner in PRINCE2 | I am able to provide good project management practices |
|
| 1986 – 1988 | BTEC Higher National Diploma, Computer Studies | Good understanding of IT systems and database design |
